‘No more Mr. Nice Guy’: Employee refuses to work for client after they take him out of project for being too expensive, client admits they made a huge mistake

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  • Businessman talking to a client on the phone
  • Management ghosted me to "finish the system themselves." A month later they're drowning and shocked I'm not rushing in to save them.

    Management at a nonprofit client decided they didn't need my "expensive" hours and the ED who has been there just over a year, took over my technical project management tools because she wanted to 'show how its done'.
  • They told me I was off project, ghosted me for a month and their finall message was they would get in contact if they needed me in April.
  • So I stopped working, found 4 other clients, already signed 2 contracts and am waiting for 2 more contracts.
  • This week they called me to "onboard" me for the new year in april. I told them I'm now capped at 10 hours a week because I'm fully booked.
  • They tried to guilt-trip me into "accommodating" more time. I told them my priority clients come first and hinted at the $ per hour amounts that I am getting so they know I have better options.
  • The best part? They admitted the tools the ED took over are totally broken/unfinished. They're facing a $500k end of fiscal year nightmare, the second stage of system redo is coming up and haven't done anything to prepare for, or to fix it.
  • What's the best way to handle the inevitable "Emergency" call I'm going to get in two weeks when they realize they're S ed?
  • zephyrseija2 Huge emergency hours charges paid in advance. Like triple+ whatever your normal high rate would be.
  • Significant_Tea9352 Original Poster's Reply Paid in advance is a sweet idea.
  • BisquickNinja No, you definitely need them to pay you in advance. They tried to cheap out a few dollars and if you do this on invoice, they will cheap out on that too. Pay it up front...
  • Significant_Tea9352 Original Poster's Reply Yeah, there's no more Mr nice guy that's for sure
  • Businessman talking to a client on the phone
  • No_Rec1979 Send over the maximum non- ridiculous hourly rate you can think of, minimum commitment 100 hours or so, and this is the - important part - ask them to reply within 48 hours. They will say "no" now, and then panic in a week and call you again, and then you can re-send the same proposal with the rate bumped another 50%.
  • Significant_Tea9352 Original Poster's Reply Lollll this gives me a lot of joy, quick deadline, they react negatively and every week they dig themselves into a bigger hole
  • county259 You are not a non profit. Double or triple your usual rate.
  • Significant_Tea9352 Original Poster's Reply Yeah, I saw the director trying to figure out how to put me back in my box, but I reminded him I'm not his employee and won't be treated the same way
  • inductiononN Not an idea - a requirement. These knuckleheads are completely unreliable and trying to find a way to not use you and possibly not pay you. If they really want the work, they have to pay for an agreed upon number of hours. If it goes over that, you don't do a single extra hour until they pay for another chunk.
  • Significant_Tea9352 Original Poster's Reply Yeah, this retainer idea is the way to go. Every meeting has been painful, they demand more, they try cut stuff from me and my team, they don't reply to their emails, chat messages, dont update the8r budgets and then tried to get me to defend myself from their own inadequate work. How can I figure out the budget if they gatekeep everything?
  • Qprime0 File a duress pay bill as well for psychological harrassment in the 4 figure range. List individuals that have given you sh as line items and stuff it up their HR department's nose.
  • Significant_Tea9352 Original Poster's Reply Ugh I wish... one of the jobs I did for them was HR policies and implementation cos they don't have a dept for that.
  • Qprime0 Well, then, pull up the protocols you almost certainly still have and find a way to make them eat every single word. Even better if you use their own rules against them.
  • Significant_Tea9352 Original Poster's Reply Ima be right back, just gonna find those policies cos I did write this into a code. of conduct
  • Good Teletubby Honestly, I wouldn't touch it, short of "set for life" money. They took your work to finish it themselves, and f ed it up. You don't know what they've done to it since you left them, and anything they f ed up that you don't catch and fix, they'll want to blame on you. You've got good work already lined up for people who aren't a h les, take that, and enjoy your less problematic customers. If you need the emotional satisfaction of getting back at them, think about how much worse a
  • Significant_Tea9352 Original Poster's Reply Thank you for taking the time to write this out, it really helps me put it into perspective. I know already that they've had a meeting with the funders, who I've known for 4 years now. For sure they were put in a tight spot trying to explain what's happening with the project.
  • Toddw1968 Can you ask that your $ comes straight out of idiot ED's salary? That might save them some money (jk)
  • Significant_Tea9352 Original Poster's Reply Hahaha actually, one of my thoughts of why they did this is because maybe my consultant rates were actually adding up to something like her salary, and she needed to cut me down a bit, for her own insecurities

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